Frequently Asked Questions
I live within The Woodlands Northeast boundary. Do I have to follow the homeowner standards document I received from the HOA, and do I have to pay the annual dues of $90 that the HOA sent a reminder about?
The Woodlands Northeast HOA (WHOA) is a government-registered non-profit organization that is 100% volunteer driven by the homeowners that live here.
All properties within The Woodlands Northeast Boundary are governed by the Woodlands Northeast HOA Bylaws and the Woodlands Northeast Homeowner Standards & Richland County Homeowner Ordinances.
In other words, all homeowners within the boundary are expected to follow the approved homeowner standards and ordinances (see link above), regardless of whether they are up-to-date on annual dues or delinquent.
Regarding payment of annual dues, as per the first point of the bylaws (see link above), which were created and refined by hundreds of homeowner inputs over the years, all homeowners are indeed expected to make an annual financial contribution ($90 per year as of 2026, but subject to change as costs rise) to support shared infrastructure and community-building costs. With all of that said, the WHOA is not a litigious organization, though we do seek to recoup any unpaid dues, when homes sell, since the sale price is much higher because of WHOA activities. Factually speaking, most homeowners in the Woodlands Northeast are happy to pay $90 of annual dues, when requested, because it is comparatively such a great value.
This financial support of homeowners funds the following value-added services, which directly relates to higher property value and "sense of community".
Year-round landscaping maintenance and holiday decoration of the 5 government-owned entrances and 4 large islands to our community, as well as periodic tree trimming throughout the neighborhood to improve lighting, signage visibility and roadway safety. Also, engagement of government organizations to complete needed roadway upgrades and repairs, as well as signage improvements, and traffic safety measures. This work is managed by your Beautification and Infrastructure Committee.
Engaging tens of SVHS students and Scouts for community service opportunities related to litter cleanup, storm drain cleanup, sign cleaning / painting, and other infrastructure priorities. This work is managed by your Beautification and Infrastructure Committee.
Providing information and resources to all homeowners to help them maintain and improve their property values with the help of your Architecture Advisory Committee.
Meeting with and welcoming all new homeowners by your Welcoming Committee;
Providing several social events throughout the year to help build our sense of community with the work of your Social Events Committee; and
Supporting the safety and security of all homeowners in the event of a natural disaster through the work of the Community Emergency Response Team.
How do I pay my membership dues?
For your convenience, you can pay online or contact our Treasurer at treasurer.woodlands@gmail.com for more information.
Who do I contact for any animal trap request, yard pick-up concerns, stray animals, etc?
The Richland County Ombudsman offers assistance to citizens with concerns related to the county. They handle issues ranging from overgrown lots to animal concerns. Click here for a more comprehensive list.
The following is their latest listed contact information as of 12/25.
One-Call Response Center 803-929-6000
Office Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
E-mail Address: ombudsman@richlandcountysc.gov
Address: 2020 Hampton Street, Room 3061, Post Office Box 192, Columbia, SC 29202
When does my garbage, yard waste, and recycling get picked up?
This is based on your individual address. Visit the Richland County Solid Waste & Recycling page, then input your address.
For a weekly reminder, download the “Richland County Solid Waste & Recycling” mobile app for free through Google Play or the Apple App Store.