Frequently Asked Questions

I live in The Woodlands, but I am not a part of the HOA. Do I have to join?

We strongly encourage you to do so, but you are not required. we are a non-profit organization. As with any Association, our success depends on active and engaged homeowner participation. Some highlights are-

  • Year-round landscaping maintenance and holiday decoration of the entries to our community are managed by your Beautification and Infrastructure Committee. The Association wants all homeowners to enjoy and be proud of the Community we live in.

  • Providing information and resources to all Association homeowners to help them maintain and improve their property values with the help of your Architecture Advisory Committee.

  • Meeting with and welcoming all new Association homeowners by your Welcoming Committee;

  • Providing several social events throughout the year to help build our sense of community and help us to be good neighbors with the work of your Social Committee; and

  • Supporting the safety and security of all Association homeowners in the event of a natural disaster through the work of the Community Emergency Response Team.

Please keep in mind that all properties within The Woodlands Community are governed by the WHOA Bylaws and the Homeowner Standards & Ordinances. WHOA holds regular meetings, at which paid members have voting powers on the budget, issues, and suggestions made.

How do I pay my membership dues?

For your convenience, you can  pay online or contact our Treasurer at treasurer.woodlands@gmail.com for more information.

Who do I contact for any animal trap request, yard pick-up concerns, stray animals, etc?

The Richland County Ombudsman offers assistance to citizens with concerns related to the county. They handle issues ranging from overgrown lots to animal concerns. Click here for a more comprehensive list.

The following is their latest listed contact information as of 12/25.

  • One-Call Response Center 803-929-6000

  • Office Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.

  • E-mail Address: ombudsman@richlandcountysc.gov

  • Address: 2020 Hampton Street, Room 3061, Post Office Box 192, Columbia, SC 29202

When does my garbage, yard waste, and recycling get picked up?

This is based on your individual address. Visit the Richland County Solid Waste & Recycling page, then input your address.

For a weekly reminder, download the “Richland County Solid Waste & Recycling” mobile app for free through Google Play or the Apple App Store.