Frequently Asked Questions

I live in The Woodlands but am not a part of the HOA. Do I have to join?

We strongly encourage you to do so, but you are not required. The Woodlands HOA is responsible for getting our roads paved in the last decade, establishing emergency response teams, maintaining the integrity and property value of our homes, and curating events for community connection.

Please know that all properties within The Woodlands Community are governed by the bylaws. The WHOA holds regular meetings, at which paid members have voting powers on budget, issues and suggestions made.

How do I pay my membership dues?

For your convenience you can pay online, click here.

Who do I contact for an animal trap request, yard pick-up concerns, stray animals, etc?

The Richland County Ombudsban provides assistance to citizens with county concerns. They handle issues ranging from overgrown lots to animal concerns. Click here for a more comprehensive list of concerns and request for services.

The following is their latest listed contact information as of April 2021. **Please double-check their website as necessary:

• One-Call Response Center
  803-929-6000

• Office Hours:
  Monday - Friday 8:30 a.m. - 5:00 p.m.

• E-mail Address:
  ombudsman@richlandcountysc.gov

• Address:
  2020 Hampton Street
  Room 3061
  Post Office Box 192
  Columbia, SC 29202

When does the garbage, yard waste, and recycling get picked up?

• Garbage pick-up: Thursday

• Yard waste: Thursdays

• Recycling: every other Friday

For a weekly reminder, download the “Richland County Solid Waste & Recycling” mobile app for free through Google Play or the Apple App Store.

Additionally, you can always double-check your pick-up days by visiting the Richland County Solid Waste & Recycling page, then inputing your address.